Last Updated on May 16, 2023
1. Introduction
Thank you for choosing Outlet ZM for your shopping needs. We are committed to providing a seamless shipping and delivery experience to ensure your satisfaction. This Shipping and Delivery Policy outlines the guidelines and procedures for shipping and delivering orders placed through our website.
2. Shipping Locations
We currently offer shipping services to customers within Zambia. Please note that certain areas may have restrictions or limitations, and we reserve the right to modify our shipping locations at any time.
3. Shipping Methods and Timeframes
We strive to deliver your orders in a timely manner using reliable shipping methods. The shipping method and estimated delivery timeframe will vary based on factors such as the destination, product availability, and the shipping option selected during checkout.
Lusaka Central
| Shipping Method | Timeframe | TBA | 6 Business Hours |
|---|---|
| TBA | 12 Business Hours |
| Local Pickup | 24 Business Hours |
| Free Home Delivery | 24 - 48 Business Hours |
Other Regions
| Shipping Method | Timeframe | Expedited Local Pickup | 2 - 3 Business Days |
|---|---|
| Standard Local Pickup | 3 - 7 Business Days |
4. Order Processing Time
Once your order is placed and payment is successfully processed, we will begin processing and preparing your order for shipment. Order processing time typically ranges from 12 - 48 business hours. Please note that orders placed on weekends or holidays may require additional processing time.
5. Shipping Costs
Shipping costs are calculated based on various factors, including the weight, dimensions, and destination of the package. The shipping cost will be displayed during the checkout process before you complete your order. We may also offer free shipping promotions for eligible orders, subject to specific terms and conditions.
Lusaka Central
| Shipping Method | Shipping Cost | Free Home Delivery | Free |
|---|---|
| Standard Local Pickup | Free |
| Expedited Local Pickup | TBA |
| Express Shipping | TBA |
Other Regions
| Shipping Method | Shipping Cost | Home Delivery | TBA |
|---|---|
| Standard Local Pickup | TBA |
| Expedited Local Pickup | TBA |
6. Shipment Tracking
For most orders, we provide shipment tracking information. Once your order is shipped, you will receive an email notification containing the tracking details. You can use this information to track the progress of your shipment through our designated shipping carrier's website and/or our platform.
7. Delivery Attempts and Signature Requirements
Our shipping carriers will make reasonable attempts to deliver your package to the specified shipping address. In case of a failed delivery attempt, a delivery notification or pickup notice may be left for you to arrange an alternative delivery option. Certain shipments may require a signature upon delivery for security purposes.
8. Delivery Issues and Non-Receipt
If you encounter any issues with the delivery of your order or have not received it within the estimated timeframe, please contact our customer support team via [email protected]. We will work diligently to resolve the issue and provide necessary assistance to ensure a successful delivery.
9. Pickup Options
We offer local pickup options for customers who prefer to pick up their orders directly from our Pickup locations. You will be notified when your order is ready for pickup and given instructions on how to collect it. Please bring your order confirmation or identification when picking up your order.
10. International Shipping
At this time, we do not offer international shipping. We apologize for any inconvenience this may cause. However, we are continuously exploring options to expand our shipping capabilities and may introduce international shipping in the future.
11. Amendment and Updates
We reserve the right to modify or update this Shipping and Delivery Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
We may change this Policy at any time. Please take a look at the date at the top of this page to see when this Policy was last updated. Any changes in this Policy will become effective when we make the revised Policy available on the Service.
Thank you for choosing Outlet ZM!
Featured Offers
HP Laser 107a Mono Laser Printer (4ZB77A)
| Dimensions | 28 × 38.4 × 26.1 cm |
|---|---|
| Color | Black/White |
| Color Output | Black & White |
| Functions | |
| Print Technology | Laser |
| Paper Size | A4 , A5 , A5 (LEF) , A6 , B5 , B5 (JIS) , C5 Envelope , DL Envelope , Oficio |
| Connectivity | USB |
| USB Cable | Included , Not Included |
| Display Type | LED |
| Compatibility | Windows |
| Condition | Brand New |
| Warranty | 12 Months Warranty |
HP 290 G4 Microtower Desktop PC + 18.5 Monitor – Intel® Core™ i3 12th Gen, 4GB, 1TB HDD
| Dimensions | 30.3 × 15.5 × 33.7 cm |
|---|---|
| Condition | Brand New |
| Color | Black |
| Operating System | FreeDOS |
| Form Factor | Microtower |
| Integrated Graphics | Intel® UHD Graphics 630 |
| Processor | Intel® Core™ i3-10100 |
| Processor Family | 10th Gen Intel® |
| Chipset | Intel® H470 |
| CPU Cores A core, or CPU core, is the \"brain\" of a CPU. It receives instructions, and performs calculations, or operations, to satisfy those instructions. A CPU can have multiple cores. A processor with two cores is called a dual-core processor; with four cores, a quad-core; six cores, hexa-core; eight cores, octa-core. | 4 Cores |
| CPU Frequency | 3.6 GHz |
| CPU Overclock | Up to 4.3 GHz with Intel® Turbo Boost Technology |
| CPU L3 Cache | 6 MB |
| RAM | 4GB RAM |
| RAM Type | DDR4 |
| RAM Frequency RAM speed is measured in Megahertz (MHz), millions of cycles per second so that it can be compared to your processor\'s clock speed. Frequencies of RAM typically range from 800MHz in older DDR2 modules up to 5200MHz in DDR5. Current gen DDR4 modules usually run at 3200MHz. | 2666 MHz |
| Memory Slots | 2 DIMM Slots |
| HDD Capacity Hard Disk Drive (HDD) capacity is the maximum amount of data that can be stored on a Hard Disk Drive. | 1 TB |
| Optical Drive | Yes |
| Internal Drive Bays | 2 Drive Bays |
| Inc. Accessories | Wired Keyboard , Wired Optical Mouse |
| Power | 180 Watts |
| Warranty | 6 Months Warranty |
| Screen Size The size of a screen is usually described by the length of its diagonal, which is the distance between opposite corners, usually measured in inches. | 18.5" |
| Display Type | LCD |
| Screen Resolution Display resolution or screen resolution expresses how many pixels are present in a display or entire screen. A given display will have a maximum resolution that depends on its physical ability to focus light. For example, a 15-inch 640x480 monitor or screen will display approximately 50 dots per inch. | 1366 x 768p |
| Aspect Ratio The aspect ratio states the comparison of width to height and is commonly used to describe the shape of a TV or computer screen. For example, the aspect ratio of an earlier standard-definition (SD) screen was 4:3, which is a relatively square rectangle. The 4:3 means \"4 to 3,\" or four units wide to three units high. | 16:9 |
| Refresh Rate The refresh rate of your display refers to how many times per second the display is able to draw a new image. This is measured in Hertz (Hz). For example, if your display has a refresh rate of 60Hz, it is refreshing the image 60 times per second. | 60Hz |
Western Digital 4TB Purple Surveillance Hard Drive
| Dimensions | 14.71 × 10.16 × 2.62 cm |
|---|---|
| Color | Purple |
| Condition | Brand New |
| Form Factor | 3.5" |
| Application Applicable use cases. | Internal |
| HDD Capacity Hard Disk Drive (HDD) capacity is the maximum amount of data that can be stored on a Hard Disk Drive. | 4 TB |
| Max. Read Speed | 175 MB/s |
| Max. Write Speed | 175 MB/s |
| Configuration | Plug n' Play |
| Warranty | Free Returns Accepted |
Dell E2216HV 22″ Full HD LED Monitor
| Color | Black |
|---|---|
| Condition | Brand New |
| Screen Size The size of a screen is usually described by the length of its diagonal, which is the distance between opposite corners, usually measured in inches. | 22" |
| Display Type | LED |
| Screen Resolution Display resolution or screen resolution expresses how many pixels are present in a display or entire screen. A given display will have a maximum resolution that depends on its physical ability to focus light. For example, a 15-inch 640x480 monitor or screen will display approximately 50 dots per inch. | 1920 x 1080p |
| Aspect Ratio The aspect ratio states the comparison of width to height and is commonly used to describe the shape of a TV or computer screen. For example, the aspect ratio of an earlier standard-definition (SD) screen was 4:3, which is a relatively square rectangle. The 4:3 means \"4 to 3,\" or four units wide to three units high. | 16:9 |
| Refresh Rate The refresh rate of your display refers to how many times per second the display is able to draw a new image. This is measured in Hertz (Hz). For example, if your display has a refresh rate of 60Hz, it is refreshing the image 60 times per second. | 80Hz |
| Viewing Angle In its simplest terms, viewing angle is defined as the maximum angle at which a display can be viewed without losing brightness or experiencing color shifts. Optimal or ideal viewing can be defined as watching TV directly in front of the screen at eye level (0° below). | 90° |
| Warranty | 12 Months Warranty |
Logitech H340 USB Digital Audio Computer Headset
| Condition | Brand New |
|---|---|
| Color | Black |
| Cable Length | 1.8 Meters |
| Microphone | Bi-Directional |
| Connectivity | USB |
| Compatibility | macOS , Windows , Chrome OS |
| Input Impedance | 22 Ohms |
| Mic Sensitivity | -42 dBV/Pa +/- 3 dB |
| Headphone Sensitivity | 115 dB +/-3 dB |
| Mic Frequency Response | 100 Hz – 16 KHz |
| Headphone Frequency Response | 20 Hz – 20 kHz |
| Warranty | Free Returns Accepted |
HP DeskJet 2710 All-in-One AIO Printer (5AR83B)
| Color | White |
|---|---|
| Color Output | Black & White , Color |
| Functions | Copy , Print , Scan |
| Print Technology | HP Thermal Inkjet |
| Color Scanning | Yes |
| Scan Resolution | Up to 1 , 200 dpi |
| Scanner Type | Flatbed |
| Scan Technology | Contact Image Sensor (CIS) |
| Paper Size | A4 , A6 , B5 , DL Envelope |
| Connectivity | Ethernet , USB , Wireless |
| USB Cable | Included |
| Display Type | Icon LCD Display |
| Compatibility | Android , iOS , macOS , Windows , Chrome OS |
| Mobile Printing | Apple AirPrint™ , Google Cloud Print™ , HP Smart App , Mopria™ Certified |
| Condition | Brand New |
| Warranty | 12 Months Warranty |